Shipments and returns
Your pack shipment
Packages are generally dispatched within 1 business day after receipt of payment and are shipped via USPS First Class Mail with tracking. If you prefer delivery by USPS Priority Mail or USPS Priority Express Mail, an additional cost will be applied, and can be selected at checkout. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes and packages are amply sized and your items are well-protected.
Due to the intimate nature of our products and custom designed items, we do not accept returns. If you are unhappy with your purchase, please contact us via email or phone.